Downloading all the Case Details record

All the data recorded by the Case Details form can be downloaded from the system.

  1. Go to the Keyword profile whose case details you need to download.
  2. Click on Settings of the Keyword profile.
  3. Below the Case Details tab on left-hand side, you will see the Download Request


In the Download Request section, click on Schedule Download, you are provided with 2 options:

  1. Download on Demand

Choose the start and end date to trigger the download.

  1. Set Timely Download Cycle

Choose from different cycles and click on schedule download. The system will then automatically trigger the download and make it available at the right time on your system.


Once the data is ready, it will be available for download in Excel Format.

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