In Engagement console, you can stream messages from your channels and Keywords Profiles. In case of channels, currently only Twitter and Facebook are available. Each TAB can contain maximum of 6 columns only. These columns can be removed and rearranged as required.

When you choose Twitter while adding channels, you have more options like streaming message for SAVED SEARCH and LIST. In addition to this, you can choose form range of types of message for Twitter like MENTIONS, RT, HOME etc.

When you add your Facebook/FB Pages, you can also comment and like from the engagement console it.

In case of Keywords profile, you can choose from which channel you want to steam the messages like Blogs, Discussion Forums, and YouTube etc.

By creating Keyword Profile, you create configuration based on which Simplify360 will collect data from the social web. The configuration is in form of keyword combinations and channel names.

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