Using Engagement Console To View Messages From Keyword Profiles And Channels

After setting up your channels and keyword profiles, you can stream the messages being tracked on your engagement console.

In the Engagement Console:

  1. Go To Engagement Console Control Panel.
  2. Click on Add Channel in Tab


  1. Choose from Twitter, Facebook or Keyword Profiles from the left-hand side menu
  2. Select appropriate Profiles from the list and click on Add Button.


Once you have added channels, they will appear in the engagement console. You can delete or move them if not required. You can add maximum of 6 columns in one Engagement Console Tab.


For more, you can go to engagement console control panel and add more Tabs.

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