Will I be notified if the messages scheduled fail?

The chances of messages failing to publish is very rare but they do occur in certain conditions when the other social networking sites are facing issues. Most of the messages fail issues are related to:

  1. TOKEN EXPIRY: In this case, you need to re-associate your account in MANAGE CHANNELs. 
  2. API CHANGES: This error occurs when FACEBOOK or TWITTER undergoes API changes. In this case, our developers upgrade the system. The details will always be shared with you during the case.
  3. Third Party Connection: When for unknown reasons FACEBOOK or TWITTER server is not responding to THIRD PARTY Software. 
Have more questions? Submit a request


Please sign in to leave a comment.