Group Your Conversations

Use the TABs to create separate sections in the engagement console. This way, you can stream separate sets of conversations into separate TABs and access them quickly. For example, different tabs for your competitors, or industry or channels can be grouped in the separate tab. 

  1. Click on the “Add New Tab” icon  on the right-hand side named Add Another Tab
  2. Provide a name to the TAB as preferred.
  3. Click on the “Add New Channel” icon  on the right-hand side named Add Channel in the Tab or Click on the LINK available in the empty console itself.
  4. From the pop-up, choose your appropriate channels.

 

*NOTE that in one TAB, you can add maximum of 6 streams only.

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